Terms and Conditions

Disclaimer                                                                                                             Effective: 1.1.2017

This patch has not been evaluated by the FDA. It is not intended to diagnose, treat, cure or prevent disease.

Noctilessence Returns Policy                                                                           Effective Date: 1.25.2017

For retail purchase returns, Noctilessence products can be returned within 30 days of purchase for a full refund if in original packaging and the product has not been opened or used. No credits after 30 days or if not in original packaging or opened or used.

For wholesale purchase returns, please contact customer service at info@noctilessence.com with product name, number of cartons/display cases you wish to return and reason for return. Your request will be received and processed.  Please note: packages that are received without approval will be returned to sender. No credits after 30 days or if not in original packaging or opened or used.

 

Noctilessence Internet Reseller Policy                                                           Effective Date: 1.25.2017

Introduction

The Noctilessence Internet Reseller Policy governs the internet reselling of Noctilessence products. Noctilessence products are developed using the evidence based literature and high quality essential oils to provide HCP’s with a product that the HCP can provide to their patient or client under their guidance. Therefore only qualified HCP’s can order Noctilessence products whole sale or at a discount for bulk prices. Interested HCP’s must provide a copy of their practitioner’s state license, professional degree certificate or diploma to our company office to establish an account. 

Noctilessence reserves the right to deny any application or revoke purchasing privileges at any time. Decisions regarding this policy are at the sole discretion of Noctilessence. This policy can be amended at any time. Amendments shall be incorporated into the terms and conditions and posted on the Noctilessence website.

Policies

a. Qualified and authorized Resellers.

Requirements for qualified Health Care Practitioner (HCP) Status

Noctilessence, LLC, products are offered at wholesale or discount for bulk purchases to individuals identified as qualified HCP’s. Interested HCP’s must provide a copy of their practitioner’s state license, professional degree certificate or diploma to our company office to establish an account. Those who qualify as HCP’s include but are not limited to N.P., C.N.S., C.N., C.C.N., M.D., D.O., N.D., D.C., D.D.S., L.M.T, L. Ac., R.D., R.Ph.

Reselling policies

Noctilessence does not permit or authorize selling our products through third party websites (e.g. Amazon, Ebay, etc.). Noctilessence reserves the right to terminate the account of any Reseller using such sites or found to be providing Noctilessence products to other individuals or entities that then distribute products to third party websites.

HCP’s shall sell products in unit volumes appropriate for individual personal use only.

Noctilessence requires that all resellers of Noctilessence products adhere to Minimum Advertised Pricing (MAPS). The MAPS is the Suggested Retail Price found in our current price list.

Any advertisements, discounts, special offers, promotions, special sales, rewards, etc. must explicitly state that Noctilessence are excluded from these offers and must adhere to MAP. All check out prices must be at or above the suggested retail price. In addition, Noctilessence products, including references to discounts of Noctilessence products, shall not be included in any internet advertisements such as banners, pop-up advertisements, and sponsored searches (e.g. Google AdWords, Atlas Search, etc.)

Noctilessence reserves the right to terminate the account and/or not sell or supply products to any reseller that is affiliated with a website that violates our Internet Policy. If violations of the Internet Policy are found regarding non-adherence to the pricing and advertising/promotion, Noctilessence will notify the Reseller with an email describing the violation and an immediate 5 day suspension of their account, during which time the offending Reseller may remedy the situation. If situation is not remedied in 5 days as defined by the Internet Policy, Noctilessence has the right to charge the Reseller full retail price for all products purchased up to 1 year preceding the date of said violation and terminate any future wholesale or bulk prices for this reseller.

Branding

The unauthorized use of copyrights, trademarks, logos, manufacturing images, product images, copy or other Noctilessence information on the internet without explicit consent is prohibited.

Compliance with laws

HCP’s are solely responsible for compliance with all applicable laws and regulations where it sells or advertises/prmotes Noctilessence brand products.

Payment

Customers must submit prepaid checks or a credit card as method of payment. Account terms are not permitted. Refer to Returns Policy for returns.

Non-compliance

Noctilessence reserves the right to revoke the customer’s wholesale price or bulk discount price or terminate the account of any customer in violation of any of the terms and conditions outlined in this policy with or without prior notice.